Gilbert Lettings partners with local authorities across London and the South East to place households — including those on Universal Credit and council tenants who can't be accommodated within social housing — into vetted private-sector tenancies. Over two hundred properties let for councils, with one specialist team handling placement, tenancy, and compliance end to end.
From inner London to the Home Counties — Kent, Essex, Surrey, Hertfordshire. A live snapshot of the boroughs we're placing households in this week.
From the first call with a housing options officer to the day the household has its keys — and every quarterly inspection that follows. One specialist team, one named partner per file, the whole council placement run as one piece of work.
What it actually takes to run private-sector placements at council standard — and where most arrangements fall short.
Whether you're placing households or supplying properties, the same desk, the same standard, the same map.
We work directly with housing options and temporary accommodation teams across London and the South East. Refer a household — including those on Universal Credit or council tenants who can't be housed in social stock — and we'll match them into a vetted private-sector property, usually inside two weeks, with compliance and tenancy paperwork handled end to end.
Predictable rent, vetted households, and one named partner from listing to handover. We onboard your property into the right local-authority scheme and run the placement, tenancy, and compliance as one piece of work — not three.
A fast, deliberate sequence: housing options officer at the start, household with their keys at the end. The same in every borough we work.
We take the household's circumstances — accessibility, school catchment, work commute, benefit position — then check our live landlord list for properties that fit the spec. Named partner assigned to the file from the first call.
EPC, gas, electrical, deposit scheme, smoke and CO. Photographs, schedule of condition, schedule of works if anything's outstanding. The property is ready before the household sees it.
Viewing with the household, sign-off from the borough, signed tenancy, deposit and first month settled through the scheme. Universal Credit and managed-payment paperwork handled in-house.
Inventory, deposit registered, standing order live, first statement to the council and landlord. The named partner stays on the file for the duration of the tenancy.
Slowest placement was 31 days (a complex household profile we re-matched). Fastest was 4 (a property already on the books, household already vetted).
Housing options officers and landlords on what working with Gilbert looks like — drag to scroll.
“They take the brief on Monday and have the household in keys before the end of the next week. The compliance is already done before we ask — that's what we don't get from a generalist agent.”
“When a household needs placing fast, we ring Gilbert. The same person picks up every time, and they know our schedule of works and our compliance asks without being told twice.”
“I let three properties to the council through Gilbert. The rent lands on the same date every month, the compliance is handled, the tenancy is managed. Three years in, no voids.”
If your question isn't here, the team will answer it within the working day.
A senior partner takes the brief, walks the file or the property, and comes back with a placement plan within forty-eight hours. Never a stock-letter, never a sales call.